Tailored Retail CCTV Systems

Enhance your store security levels

The retail landscape is evolving at a rapid pace. Customers expect a seamless shopping experience, while business owners face the constant challenge of optimising operations and safeguarding their assets. Traditional CCTV systems, once considered a security staple, are struggling to keep up. Limited functionality and a lack of data insights leave retailers with blind spots and missed opportunities.

Imagine gaining deep insights into customer traffic patterns, identifying high-demand products, and understanding how your store layout impacts buying behaviour. This data empowers you to make data-driven decisions that optimise your store's environment. Strategically position high-demand items in areas with high foot traffic, create intuitive product flow patterns, and eliminate layout bottlenecks that could hinder sales. The result? A more secure, efficient, and customer-centric retail experience that translates to reduced shrinkage, increased customer satisfaction, and ultimately, a thriving business.

The UK is experiencing an epidemic with record levels of shop theft, both external and internal. As well there has been a dramatic increase in the levels of assault and abuse of shop staff. Retailers that have CCTV are reporting fewer incidents, and increased levels of criminal convictions due to improved quality of evidence.

In today's dynamic retail environment, a robust CCTV system is no longer a luxury, it's a necessity. Our tailored CCTV solutions deliver a powerful combination of comprehensive security and valuable business insights, empowering you to:

Deter & Detect Theft

CCTV acts as a vigilant guardian, deterring shoplifting and employee theft. Cameras provide constant, watchful eyes, allowing you to identify and apprehend criminals while capturing irrefutable evidence for investigations. This not only safeguards your assets but also reduces shrinkage, improving your bottom line.

Empower Staff & Service

Go beyond just security. CCTV empowers you to discreetly monitor employee activity, ensuring adherence to procedures and exceptional customer service delivery. Identify areas where staff training can be enhanced, fostering a more productive and customer-centric environment. This translates to a more positive experience for your customers, potentially leading to increased loyalty and sales.

Boost Customer Confidence

Visible security cameras create a powerful atmosphere of safety and security for your customers. This fosters a more relaxed and enjoyable shopping experience, where customers feel comfortable browsing and lingering longer. A secure environment can also encourage higher spending, as customers feel confident in the protection offered by your store.

Data-Driven Insights

Modern CCTV systems are more than just security tools. By analysing footage, you can unlock valuable insights into customer traffic patterns, product popularity, and store layout effectiveness. This data empowers you to make data-driven decisions to optimise your store's layout and product placement. Imagine strategically positioning high-demand items in areas with high foot traffic, or rearranging displays based on customer flow patterns. This strategic approach can significantly boost sales and improve your overall business performance.

Does your current system require maintenance?

We understand that even the most advanced CCTV system requires ongoing care to function optimally. That's why we offer comprehensive service and maintenance plans to ensure your system remains reliable and up-to-date. Our certified technicians can perform regular system health checks, address any technical issues promptly, and keep your software updated with the latest security patches.


Case Study: Securing Tradition with Innovation at Gordon’s Wine Bar

Modernising Security for London’s Iconic Establishment

Nestled in the historic heart of London, Gordon’s Wine Bar boasts a rich legacy as the city's oldest establishment of its kind. However, as time progressed, so did the need to modernise its security infrastructure to ensure the safety of its patrons. In response to this, Gordon’s embarked on a transformative journey in collaboration with Intrepid Security, a leading provider of innovative security solutions.

Guided by a shared commitment to excellence, Intrepid Security swiftly assessed Gordon’s unique security needs and devised a comprehensive plan to upgrade its CCTV system. Leveraging their expertise, they seamlessly integrated new technology while preserving the bar's historic charm. The result? A state-of-the-art surveillance network that enhanced security without compromising the bar’s ambiance.

Beyond the installation process, Intrepid Security remained steadfast in their support, providing extensive training and ongoing assistance to Gordon’s staff. Their dedication to excellence ensured a smooth transition and empowered Gordon’s Wine Bar to continue delivering unparalleled experiences to its patrons. With Intrepid by their side, Gordon’s stands ready to embrace the future while honouring its illustrious past.

  • Cass Art have used Intrepid for many years in all their stores across the UK. "Intrepid always go above and beyond with the service levels provided, whether that’s a quick phone call for advice or a call out from one of their experienced and knowledgeable engineers.”

    Shannon Langston, Head of Retail Ops, Cass Art

  • “I have worked with Intrepid for a number of years and always appreciate the level of support and responsiveness from the team, be it maintaining existing installations or sourcing and trialling new potential solutions everything is completed at pace to high level of professionalism with a personal touch.”

    Simon Moss, B&Q National Security Manager

 FAQs

  • CCTV is relatively inexpensive, and you could even buy cheap systems on line. We only sell and install commercial grade systems that come with a minimum 3-year parts warranty.

    CCTV cameras can be installed on an existing network, however we strongly advise a separate cabled network using CAT 6 and power over ethernet, POE. The NVR, network video recorder can be connected to the stores network. All our NVR’s are compatible with all IT systems and a full specification can be supplied to your IT department.

  • In general you are compliant if you display a sign informing customers you are using CCTV and the purpose for it. You should also identify who is responsible for the management of the system, and finally you should not record for more than 30 days before overwriting the images. Please check out the government guidance on GDPR here.

  • Modern CCTV is an essential tool for most physical business’s but especially in retail. The shop floor, stockrooms and loading areas can be monitored 24/7 in real time. You can access video footage on site remotely from any location in the world. Images can be shared with police agencies and stakeholders within the business. For example, you can use CCTV to check on merchandising within the retail store, compliance and general store operations.

  • CCTV is very reliable, just think domestic items such as your Smart TV, Internet box etc. Once you have the cabled network installed, upgrading cameras is virtually Plug n Play. You should expect 3-5 years of service from the system because technology is constantly improving.

    However, you should expect 5-10 years operational use without any major problems. These systems do not require servicing, maybe a camera will need repositioning or refocusing, or an upgrade to the storage capacity.