Facewatch™

Proactively protect your staff, customers and stock

What is Facewatch™?

Minimise in-store theft, fostering a safer setting.

UK GDPR compliant and ICO assessed, Facewatch is hailed as the leading facial recognition retail security provider in the UK. The state-of-the-art cloud-based facial recognition platform is designed to safeguard businesses, ensuring a safer environment for both customers and employees. Instant alerts are generated the moment a person of interest enters your premises.

Facewatch proudly boasts the distinction of being the sole shared national facial recognition database. The system is characterised by its simplicity, security, and full compliance with UK laws, making us the top choice for retail security solutions in the UK. With a proven track record of preventing crime before it occurs, Facewatch empowers retail businesses to take a proactive stance against theft.

Intrepid are the only UK wide Facewatch™ approved Retail Partner.

Facial recognition for retail security

Employing facial recognition for retail security is key to combating crime in your store. Did you know that one in every 20 retail employees in the UK faces daily verbal or physical abuse? Retail theft not only cuts into your profits but also endangers your staff and customers.

With diminishing police resources and inconsistent enforcement, there's significant underreporting of theft in retail, benefiting criminals. By implementing facial recognition technology, businesses can proactively address theft, with Facewatch's solution proven to reduce theft by at least 35% in the first year. It's time for proactive measures!

Benefits

  • Enhanced Security: Facewatch proactively identifies threats, reducing theft and criminal activity in retail.

  • Safer Environment: It fosters safety for staff and customers, minimising the risk of abuse.

  • Operational Efficiency: Streamlined security processes enhance business operations.

  • Legal Compliance: Facewatch ensures data protection, complying with regulations and safeguarding personal information.

Does your current system require maintenance?

We understand that even the most advanced systems requires ongoing care to function optimally. That's why we offer comprehensive service and maintenance plans to ensure your system remains reliable and up-to-date. Our certified technicians can perform regular system health checks, address any technical issues promptly, and keep your software updated with the latest security patches.

  • "Cass Art have used Intrepid for many years in all their stores across the UK. "Intrepid always go above and beyond with the service levels provided, whether that’s a quick phone call for advice or a call out from one of their experienced and knowledgeable engineers.”

    Shannon Langston, Head of Retail Ops, Cass Art

  • “I have worked with Intrepid for a number of years and always appreciate the level of support and responsiveness from the team, be it maintaining existing installations or sourcing and trialling new potential solutions everything is completed at pace to high level of professionalism with a personal touch.”

    Simon Moss, B&Q National Security Manager

  • “Intrepid are a trusted supplier and contractor for Trespass and Nevisport retail stores. We have a portfolio of 280 stores throughout the UK and Intrepid have worked alongside us to fulfil all our needs for the last 3 years.”

    Robert Cameron, Trespass

  • “We've been working with Intrepid for many years and have built up a good working relationship. Intrepid have helped secure our fast-growing retail business with the supply and installation of EAS pedestals, on time, on cost with no hassle.”

    Tom Battye, Head of Loss Prevention, The White Company

 FAQs

  • Yes, as long as Retailers using the technology install an approved system (Facewatch is the ONLY shared national facial recognition database, UK Law compliant), and retailers display all the correct signage, then yes, it is.

  • Retailers install a dedicated CCTV camera (subject to entrance design) which is connected to the FaceWatch proprietary cloud-based Database. Images are taken of all people entering the premises and compared to subjects of interest logged within the system

    Retailers are notified if someone matches an image (over 99% match), and choose their actions from there on in.

  • A number of major retailers are deploying FaceWatch technology such as Flannels, Spar, Co-op, Sports Direct, Budgens, Cost Cutter, Home Bargains to name a few, along with many smaller and independent retailers.