Quail Digital

Professional wireless headset systems, allowing colleagues and customers to gain attention and help.

Empower your staff with the new Pro10 Headset

Tailored to optimise team communication in retail, hospitality, and business settings, the Pro10 facilitates seamless coordination and enhances productivity across your establishment.

Designed to meet the demands of bustling retail environments, the Pro10 empowers your staff to deliver exceptional customer experiences. From resolving queries and providing swift assistance to locating stock and accessing expert guidance, our headset system ensures efficient operations and satisfied customers.

Featuring lightweight, hands-free digital headsets, the Pro10 accommodates up to 30 users simultaneously. Seamlessly integrate the system with various aspects of your store, including connectivity with Head Office, remote security monitoring, checkouts, customer help-points, and passive alarm systems.

Operating on a robust 1.88-1.90 GHz frequency band, the Pro10 offers unmatched range and coverage, spanning over 200,000 square feet. Elevate your store operations and streamline communication with the Pro10 Wireless Headset System.

Benefits

Enhanced Customer Service: Wireless communication empowers staff to promptly address customer needs and inquiries, resulting in quicker assistance and improved satisfaction.

Streamlined Operations: With wireless headsets, team members can efficiently communicate and coordinate tasks, leading to smoother workflows and optimized productivity.

Improved Flexibility and Mobility: Wireless communication enables staff to move freely throughout the store while staying connected, allowing for greater flexibility in assisting customers and completing tasks

Specifications

Crystal clear hands-free communications

• 16 hours talk time

• Light and comfortable to wear

• Easy to use

• Range exceeds 200,000 sqft

• Integrates with help points, checkouts & alarm systems

• Hands-free near-field registration of headsets.

Does your current system require maintenance?

We understand that even the most advanced communication system requires ongoing care to function optimally. That's why we offer comprehensive service and maintenance plans to ensure your system remains reliable and up-to-date. Our certified technicians can perform regular system health checks, address any technical issues promptly, and keep your software updated with the latest security patches.

  • Cass Art have used Intrepid for many years in all their stores across the UK. "Intrepid always go above and beyond with the service levels provided, whether that’s a quick phone call for advice or a call out from one of their experienced and knowledgeable engineers.”

    Shannon Langston, Head of Retail Ops, Cass Art

  • “I have worked with Intrepid for a number of years and always appreciate the level of support and responsiveness from the team, be it maintaining existing installations or sourcing and trialling new potential solutions everything is completed at pace to high level of professionalism with a personal touch.”

    Simon Moss, B&Q National Security Manager

 FAQs

  • You can have up to 30 headsets per store.

  • The Quail system allows up to 6 people at once to talk openly.

  • Yes, we have a range of options for either staff or customer call buttons. We can also integrate with checkouts and other systems to convey messages.

  • Yes – unlike other headsets the batteries are easily replaced allowing for longevity of the product.